Resources


Please click each dropdown to view all related information.

Welcome Message

Valero is committed to providing quality, comprehensive health care to retirees and their eligible dependents. Valero has partnered with Amwins Group Benefits (Amwins) to administer the Valero Retiree Benefits Plan. Upon retirement, Valero provides eligible retirees the opportunity to enroll in medical (including prescription drug coverage), dental, vision and legal insurance benefits. The resources contained within this website include the Retiree Benefits Handbook, administrative items, benefits summaries for the available benefit options, Medicare resources and contact information.

Please contact Amwins directly with any questions related to enrollment, rates, or information contained within this website. Amwns can be reached via phone toll free at (877) 422-4170. Customer Service Representatives are available Monday through Friday, 7 a.m. - 7 p.m. CST.

Availability of benefits may vary each plan year and Valero reserves the right to amend or terminate the retiree health & welfare benefits, and the manner in which they are administered, at any time and without notice.

Information for New Retirees

The Valero Health & Welfare Benefits Department will notify Amwins of prospective retirements no more than 60 days in advance of the retiree health care effective date. At that time, Amwins will prepare and mail you a retiree health care enrollment kit. Retirees wishing to enroll in health care benefits under the Plan must complete and return Enrollment and Direct Payment Authorization forms by the designated due date. If you do not enroll or elect to waive any health benefit option(s) under the Valero Retiree Benefits Plan, your waiver is irrevocable and no further opportunity to enroll in applicable medical (including prescription drug coverage), dental or vision benefit option(s) will be permitted.

For information regarding Medicare eligibility, please refer to the information contained under Medicare Eligible Participant Information.

For questions, please contact us toll free at (877) 422-4170, Monday through Friday, 7 a.m. - 7 p.m. CST.

Retiree Healthcare Premiums

Retiree health care premiums must be electronically debited from a designated personal bank account on a monthly basis through Automated Clearing House (ACH). ACH is initiated through completion of the Direct Payment Authorization Form according to the selected withdrawal date. This form will be distributed in the initial enrollment kit and must be submitted no later than 30 days from receipt of the enrollment kit or 30 days from the retiree health care effective date. Retirees should only submit a new form if there has been a change to your banking information.

For questions about ACH payments, or to request a form, contact us toll free at (877) 422-4170, Monday through Friday, 7 a.m. - 7 p.m. CST.

If monthly premiums are rejected by the financial institution for any reason (i.e. insufficient funds or closed accounts), Amwins will terminate health care coverage back to the last date benefits were paid in full. To reinstate coverage, a retiree must promptly send a certified check or money order for the total premiums due and complete another Direct Payment Authorization Form. If a certified check or money order is received without a completed Direct Payment Authorization Form and voided check, benefits will not be reinstated.

Qualified Change Events

A qualified change event (QCE) includes, but is not limited to, the following:

  • Marriage,
  • Birth, adoption, placement for adoption of a dependent child or legal guardianship,
  • Divorce, legal separation or annulment,
  • Death of a dependent,
  • Change in the dependent's employment status resulting in a loss or gain of other coverage,
  • Qualified Medical Child Support Order (QMCSO) or similar judgement or decree that affects the health care coverage of the retiree, the retiree's spouse or eligible dependent(s).

To quality for a change in coverage, the change must directly affect benefits. If you experience a QCE, you must submit written notifcation and supporting documentation for the QCE to Amwins within 30 days of the QCE, including the ineligibility of a dependent.

For questions regarding QCEs or to notify us of a change, please contact us toll free at (877) 422-4170, Monday through Friday, 7 a.m. - 7 p.m. CST.

Plesae refer to the Valero Retiree Benefits Handbook located on this website for additional information about Qualified Change Events.

Death of a Retiree or Dependent

Death of a Retiree

In the event of a retiree's death, eligible dependents who wish to continue health coverage must contact Amwins. Spouses, Common Law Spouses and Domestic Partners may continue health care coverage as a Surviving Spouse under the benefit options by which they were covered immediately prior to the retiree's death or as a primary insured participant in accordance with COBRA.

Eligible dependent children may continue coverage under the benefit options by which they were covered immediately prior to the retiree's death under:

  • A surviving spouse's coverage, if applicable or
  • As a primary insured participant in accordance with COBRA

For more information about health care continuation coverage under COBRA, refer to the Retiree Benefits Handbook.

Valero's group life insurance benefits are provided under insurance policies issued by MetLife and are administered by the Valero Health & Welfare Benefits Department. To report a death, beneficiaries should contact Valero at (800) 333-3377, extension 4000.

Upon notification of a loss, the Valero Health & Welfare Benefits Department will provide a claim form(s) to the beneficiary(ies) listed on the most recently completed Beneficiary Designation Form. In the absence of a properly completed Beneficiary Designation Form, benefits will be paid as outlined in the plan documents.

It is the responsibility of the beneficiary(ies) to make certain that the claim form is filed. The Valero Health & Welfare Benefit Department will assist the beneficiary(ies) in the file claiming process.

Death of a Dependent

Retirees should contact Amwins to report the death of an eligible dependent (covered or not covered) under the Valero Retiree Benefits Plan. Coverage levels will be adjusted to reflect those actively enrolled in benefits.

For questions, please contact us toll free at (877) 422-4170, Monday through Friday, 7 a.m. - 7 p.m. CST.

Notification of Address Change

Address changes should be submitted to Amwins. The written communication should include the effective date of the address change to ensure that the correspondence is mailed to the correct address. The Address Change Form may be obtained by calling Amwins toll free at (877) 422-4170, Monday through Friday, 7 a.m. - 7 p.m. CST.

Valero Retiree Benefits Handbook

Click here to review the Valero Retiree Benefits Handbook.